Reference

Terms That Govern Your sbaji Account

These terms set out what you agree to when you open and use an account on sbaji. Access to our platform depends on your local law and eligible regions — read these terms before you deposit or place any wager.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessDispute process included

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What These Terms Actually Cover

sbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on sbaji, you confirm that you meet the eligibility requirements for your region and that you are accessing the platform where it is permitted under local law. These terms apply to every action you take on the platform — account registration, wallet

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funding, wagering, and withdrawal requests. When you fund your account through bKash, Nagad, or Rocket, the transaction is subject to both our payment terms and the rules of the wallet provider you use. We do not override those provider rules; we work alongside them. Disputes about
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account balances or transaction outcomes must be raised through our support channel within the timeframe stated in the dispute section below. We may update these terms when our services change or when regulatory requirements shift. We will notify you of material changes through your registered contact.
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Continued use of your account after a notified change means you accept the updated terms. If any clause is found unenforceable in your jurisdiction, the remaining clauses stay in effect. These terms are written in English; in the event of any conflict with a translated version,
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the English text applies.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY

How We Protect Your Account Under These Terms

Your account security is part of our obligations under these terms, not just a feature. We use encrypted connections for all account sessions and require OTP verification for login from a new device. If you suspect unauthorised access, contact support immediately — we can freeze your account while we investigate.

Data Handling

We collect only the account and payment data needed to operate your wallet and process bKash, Nagad, or Rocket transactions. We do not sell your data to third parties.

Account Retention

Your account data is retained for as long as your account is active and for the period required by applicable law after closure. Request deletion through support.

Who to Contact

For data access requests or corrections to your account record, contact our support team by email with your account ID. We handle these requests within the timeframe local law requires.

Requesting Changes

To update your registered contact details or payment wallet, log in and go to Account Settings, or ask support to walk you through the verification steps required.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a dispute about your account or a transaction, our support team handles terms-related queries directly. Reach out through any of the channels below and reference your account ID so we can pull up your record quickly.

Team online

Live Chat

Open the chat widget from any page on sbaji. For terms or dispute queries, select the Account & Policy topic so your message routes to the right team.

Email Support

Send your query to our support address with your account ID and the specific clause or transaction in question. We aim to respond within one business day.

Help Centre

Our help centre at sbaji has a dedicated section for account terms, payment rules, and how to submit a formal dispute if live chat does not resolve it.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not here, our support team can clarify any clause directly.

Account eligibility depends on your local law and the eligible regions we serve. You must meet the age and residency requirements that apply in your jurisdiction before registering.

Our payment terms apply alongside the rules of whichever wallet you use. Both sets of rules govern the transaction, so check your bKash, Nagad, or Rocket app for any wallet-side limits.

Contact support via live chat or email with your account ID and the transaction reference. Disputes must be raised within the timeframe stated in the dispute section of these terms.

Yes. We notify you through your registered contact when we make material changes. Continuing to use your account after that notice means you accept the updated terms.

Email our support team with your account ID and specify whether you want a data export or deletion. We process these requests within the period required by applicable law.

If any clause is found unenforceable in your jurisdiction, the rest of the terms remain in effect. The English version of these terms applies if there is any conflict with a translation.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister Appsbaji App InfoSbaji Banking

Terms That Govern Your sbaji Account

How We Protect Your Account Under These Terms

Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Who can open an account on sbaji?

02 Do these terms change when I use bKash, Nagad, or Rocket to deposit?

03 How do I raise a dispute about a transaction or account balance?

04 Will I be notified if these terms change?

05 How can I request a copy of my account data or ask for it to be deleted?

06 What happens if a clause in these terms is not enforceable in my country?

Terms & Conditions

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