Reference

How sbaji Handles Your Personal Information

Your account details, payment records, and device activity are handled with care on sbaji. Access to this platform and its services depends on your local law and eligible regions — read this policy to understand exactly what we collect and why.

Account data protectedbKash, Nagad, Rocket payment recordsCookie controls availableData access on request
sbaji How sbaji Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. We aim to respond to data-related requests within a reasonable time. Availability depends on eligible regions and local law.

Team online

Live Chat

Open the chat window from your account dashboard to reach our Bangladesh support team directly about any privacy or data question.

Email Support

Send your data request or privacy concern to our support address. Include your registered account details so we can locate your record quickly.

Account Settings

Some data preferences — including marketing consent and cookie choices — can be updated directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how sbaji manages account data. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and OTP verification on login. Unusual access from a new device triggers an additional confirmation step before the session is allowed.

Payment Data

bKash, Nagad, and Rocket transaction identifiers are stored in encrypted form. We pass only the minimum required fields to each payment processor to complete your deposit or withdrawal.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can withdraw consent for non-essential cookies through your browser or account preferences.

Data Requests

You can ask to view the personal data we hold on your account, request a correction, or ask us to delete data where no legal retention obligation applies. Contact support to start that process.

Common Questions About Your Privacy on sbaji

Real questions from account holders about how their data is handled, stored, and accessed.

We collect your name, contact details, and any payment identifiers you provide — such as your bKash or Nagad number. We also log your device type and IP address for security purposes.

Payment wallet identifiers are stored in encrypted form. Only the data a processor needs to complete your transaction is shared with bKash, Nagad, or Rocket — nothing beyond that.

Yes. Contact our support team with your registered account details and we will provide the personal data we hold on your account, subject to applicable local law and eligible region rules.

Active account data is held while your account is open. Transaction logs are retained for the period required under applicable rules. You can ask support about the specific retention period for your data.

Marketing consent can be withdrawn from your account settings at any time. For non-essential cookies, adjust your browser settings or use the cookie preference option in your account dashboard.

Reach our Bangladesh support team via live chat or email. Include your account details and a clear description of your concern so we can investigate and respond promptly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.